Terms of Service

By creating an account, contracting a service or using Kumplio, you accept these terms and the current privacy policy. If you use Kumplio on behalf of an organization, you represent that you have sufficient authority to bind that organization.

Kumplio is a platform for organizing knowledge, obligations, controls, evidence, decisions, missions and verifiable results. Available functionality may vary according to plan, product status, organization configuration and the applicable contract.

Kumplio helps structure information and work, but it does not replace legal advice, independent audit, certification, professional signature or decisions by authorities or compliance owners. The organization remains responsible for reviewing applicability, accuracy and final decisions.

You must provide accurate information, keep your credentials secure and report unauthorized access. Accounts are personal. The organization may manage memberships and permissions within its workspace.

The organization retains rights to the information it uploads. It authorizes Kumplio and its providers to process that information only to provide, protect and maintain the service under applicable contracts. The organization must have sufficient rights and authorizations for the content it uploads.

Artificial-intelligence outputs may contain errors, omissions or debatable interpretations. They must be reviewed before being used for legal, regulatory, financial, employment, operational or security decisions. Kumplio may record sources, assumptions, versions and reviews to improve traceability.

You may not use Kumplio to violate rights, access data without authorization, distribute malware, bypass security controls, conduct improper reverse engineering, overload the service or generate unlawful or deceptive content.

Public prices are expressed in Chilean pesos and exclude VAT unless stated otherwise. Scope, limits, support, invoicing, renewal and cancellation are governed by the accepted offer or contract. Enterprise projects require a specific proposal.

Kumplio may modify, suspend or remove functions because of maintenance, security, product evolution or external dependencies. We will seek to communicate material changes when appropriate. Uninterrupted availability is not guaranteed unless a separate service-level agreement exists.

We apply reasonable measures to protect the service, but no system is infallible. The organization must maintain its own continuity, review and backup procedures when the criticality of its operations requires them.

Kumplio, its software, design, operating models, brand and documentation belong to n3uralia or its licensors. These terms do not transfer intellectual property, except for the limited right to use the service during the term of the contracted service.

Access may be suspended for material breach, security risk, unlawful use or non-payment under the applicable contract. Data export, retention and deletion will be handled according to the plan, contract, privacy policy and applicable obligations.

To the maximum extent permitted by law, Kumplio is not liable for decisions made without professional review, incorrect information supplied by users, indirect loss, lost profits or acts of third parties. Any specific limitation of liability must be stated in the applicable contract.

These terms are governed by the laws of the Republic of Chile. Disputes will be resolved under the applicable contract and, if no special rule applies, before the competent courts of Santiago, Chile.

For contractual inquiries or questions about these terms, write to [email protected].